WHO’S HUNGRY WEBSITE PRIVACY POLICY

We are committed to protecting the privacy of all visitors to the Website, including all visitors who access the Website or Service through any mobile application or other platform or device. Please read the following Website Privacy Policy which explains how we use and protect your information.

By visiting the Website, you agree and, where required, you consent to the collection, use, storage, disclosure and transfer of your information as set out in this policy.

If you use our Service via the app, the privacy policy contained in our End User Licence Agreement (EULA) is applicable in addition to this Website Privacy Policy

1. INFORMATION THAT WE COLLECT FROM YOU

1.1. When you visit the Website we may collect information about your usage of the Website and information about you from the materials (such as messages and reviews) you post to the Website and the e-mails or letters you send to us. Your telephone calls to us may also be recorded for training and quality purposes.

1.2. By accessing the Website using digital technology such as (but not limited to) mobile, tablet or other devices/technology including mobile applications, then you acknowledge we may collect technical information from your device or your use of the Website through your device, for example, location data and certain characteristics of, and performance data about, your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of QR Codes or use of mobile vouchers. Unless you have elected to remain anonymous through your device and/or platform settings, this information may be collected and used by us automatically if you use the Website through your device via your mobile’s browser or otherwise.

2. USE OF YOUR INFORMATION

2.1. Your information will enable us to provide you with access to the relevant parts of the Website. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud. Our policies for the use of your data are set out in this Website Privacy Policy, or EULA which can be accessed on our Website or on the App when you join up via our App. 

2.2. You agree that we may also use or disclose information collected from you for any other purpose we may reasonably require, including changes to the conditions of use and changes to or discontinuance of our services, and for direct marketing and related marketing research by us or third parties approved by us.

2.3. We may also disclose your personal information collected in accessing the Website to help us analyse the information which we collect so that we can administer, support, improve and develop our business and services to you. 

2.4. You agree that we may disclose your personal information collected in accessing the Website to other companies that also hold information about you.  We may also collect personal information from those other companies. We and/or those companies may combine the information in order to better understand your preferences and interests, thereby enabling them and us to serve you better. 

2.5 If you receive marketing information from us by email due to accessing our Website, you can unsubscribe from such using the unsubscribe link provided in such emails. 

2.6. Please note that by submitting reviews regarding the Website or service, you consent to us to use such reviews on the Website and in any marketing or advertising materials. We will only identify you for this purpose by your first name and the city in which you reside (and any other information that you may from time to time consent to us disclosing). 

3. DISCLOSURE OF YOUR INFORMATION

3.1. The information you provide to us in accessing this Website may be transferred to and stored on our servers which may be in or outside Australia. Wherever possible we will elect for these servers to be located within Australia although this may change without notice. This information may be accessed by or given to our staff working outside Australia and third parties including affiliates who act for us from time to time. We may disclose your information to overseas recipients, however we will always take reasonable steps to ensure that your information is treated in accordance with this policy.

3.2. We shall take reasonable steps to protect your personal information from misuse, interference and loss, unauthorised access, modification or disclosure other than as agreed, however we do not accept any responsibility for such.

3.3. You also agree that we have the right, without liability to you, to disclose data and / or information to law enforcement authorities, government officials, and / or a third party, as we believe is reasonably necessary or appropriate to enforce and / or verify compliance with this agreement (including our legal requirement to cooperate with any legal process).

3.4 We are not an Australian Privacy Principal (APP) entity subject to compliance with the Privacy Act 1988 (Cth), as defined by same Act.

4. SECURITY AND DATA RETENTION

4.1. We take steps to protect your information from unauthorised access, modification or disclosure and against misuse, interference, loss, destruction and damage. Once your information is no longer required for any purpose for which it may be used or disclosed by us, and we are not required by law to retain the information, we will destroy the information or ensure that it is de-identified.

5. COOKIES AND THIRD PARTY ANALYTICS AND ADVERTISING

5.1. We may collect personal information about you when you use and access our Website. While we do not use browsing information to identify you personally, we may record certain information about your use of our Website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer. 

5.2. We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser, but our websites may not work as intended for you if you do so.

5.3. We may also use cookies to enable us to collect data that may include personal information. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Website Privacy Policy. 

5.4. We may use Google Analytics cookies, and other cookies and identifiers to collect anonymous, aggregated audience data in order to measure user interactions on our site and improve our service. Further information on Google Analytics is available on the below link:

https://support.google.com/analytics/answer/2700409?hl=en

5.5. Third parties may display advertisements on our Website.

5.6. We accept no liability or responsibility for the accuracy, content, compliance with legislative provisions, safety or appropriateness of these ads. Nor are we affiliated or deemed to recommend any such products merely due to the ad being displayed in our Website.

5.7. You must use your own discretion in viewing such content that is beyond our control to regulate.

5.8. We do not accept any responsibility for any marketing contact to you by third parties due to you clicking on any links on such ads or otherwise, and you will need to unsubscribe from the third party directly if you wish to no longer receive contact from that third party.

5.9. If you notice an ad that you deem inappropriate or potentially breaching the AANA Code of Ethics in any way, please contact Ad Standards on (02) 6173 1500 or PO Box 5110 Braddon ACT 2612 (or its successor organisation) on lodge a complaint online at:

https://adstandards.com.au/lodge-complaint

6. CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policies will be posted to the Website and, where appropriate, through e-mail notification. We encourage you to check our website periodically to ensure that you are aware of our current privacy policies.

7. CONTACT

Who’s Shout Pty Ltd is a proudly Australian owned and operated business. Please refer to our current contact details on our website.

https://www.whoshungry.com.au/contact-us/